Refund and Returns Policy

Payments and Returns
As soon as you make your order here, you agree to our entire terms and conditions. Further on, you always need to check your folder with junk mail to be on the safe side.
Payment Options
The Direct Banking Transfer is an optimal way of paying for your order.
Procedure of Purchasing
After you have placed and confirmed your order, you can expect the following further procedures:

  • You will obtain further payment instructions first (they may be found in a junk mail box so check it too).
    (If you haven’t got any confirmation mail from us for about 30 minutes, do not hesitate to get in touch with us at info@bodypharma.com).
  • After your order has been confirmed by us, you can make your payment by using any paying option that is convenient and available for you.
  • As soon as your payment is received on our account, we will provide dispatching of your products within 24 hours.
    Essential Information for Payment
    Check the folder with Junk Email regularly if you do not receive our response within the time indicated.
    When paying, round up the sum you need to pay to the closest index of the whole pound (£). For example, £24.70 can become £25.
    Write your first name and surname in the Reference box.
    For example: Reference: First Name, Surname
    Personal Information
    We never store anyone’s sensitive data in our system longer than two weeks. This time is enough for completing all the procedures dealing with complaints and receiving feedback.
    However, tracking numbers can be preserved during up to 5 weeks. Though we never share them or any other personal information with third parties.
    Return Procedures and Products Damaged While Delivered
    Transit Damage of Products
    The case is almost unlikely. Though if the item has been somehow damaged while delivered to your location, we are not liable for this incident.
    Returns
    Returns are completely forbidden at our website.
    When you order your vitally important products from us, you completely accept all our Terms and Conditions so be attentive while reading them before placing an order.
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